Terms & Conditions
BUSINESS IDENTITY
The website skintattoocare.com (hereinafter referred to as the “Website”) is the official website created for the sale of products (tattoo cosmetics) via the internet. The website aims to provide direct information about its products produced and for sale, enabling remote online ordering and interactive communication between visitors and the Company, through commenting and expressing their preference for specific items, using social networking applications.
TERMS OF THE CONTRACT
The present terms of operation and use of the skintattoocare.com website constitute corporate binding rules, which the Company observes and imposes when providing the following information society services to users. The present terms are fully compatible with the applicable European and Greek law and the non-compliance of the users of the website or third parties to them implies the removal of any liability of the Company in relation to any affected natural or legal persons. Users acknowledge the Company’s right to change the content of the website at any time without informing the users. However, the Company may not unilaterally modify the terms of the transactions without prior notification of the users through the Website.
The user who visits the website acknowledges that he/she has read these terms, agrees with them and undertakes to comply with them, both in the context of the contract established by accepting them and in the context of his/her general obligation to comply with the law.
PROTECTION OF PERSONAL DATA
The personal data of the users of our website are used, in accordance with the provisions of L. 2472/97 on the “Protection of individuals with regard to the processing of personal data”.
By registering/declaring your data, such as your full name, e-mail address, home address, telephone number, etc., you provide your consent to their collection and processing by the Company to the extent strictly necessary to serve the purpose of their collection.
3.1. Purpose of collection and processing
The above collection and processing of your personal data is done to the extent that it is absolutely necessary for the execution and proof of your orders, commercial communication – sales promotion through informative e-mails/newsletters (e.g. informing you about new products and offers, participation in competitions, etc.), the improvement of the services provided through our website and the extraction of statistics only (which will not contain personal data that may lead to the identification of individuals).
3.2. Recipient of personal data
The recipient of the above personal data is the Company. The Company may outsource the provision of support services for the execution of orders, its commercial communication with users or the sending of promotional messages and personalized offers to a third party partner company. The latter should fully comply with the confidentiality principles observed by the Company with regard to the personal data of users.
In any case, the Company may not disclose, publish, sell or exchange your personal data, which remain confidential. By way of exception, the information kept may be communicated to the competent judicial authorities at their request, in accordance with the legislation in force.
3.3. Duration of retention of personal data and rights of registered users
The Company keeps a record of the above data for as long as you remain a registered user. As a registered user of our website, you may at any time have access to your personal data (article 12 of Law 2472/1997) and request the change or deletion of these data and generally object to the processing of your data (article 13 of Law 2472/1997). In case you wish to exercise the above rights of access and objection, you can contact the Company’s contact person by e-mail at hello@skintattoocare.com
INTELLECTUAL PROPERTY RIGHTS
All content of the Website, including images, graphics, photographs, drawings, designs, texts, services provided, sounds, videos, names, logos, distinctive features, products and generally all files are works of intellectual property, registered trademarks and trademarks of the Company or its partners and are protected under the relevant provisions of Greek and Community law and international conventions.
Therefore, any copying, re-publishing, uploading, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of work product or misleading the public about the actual provider of the content of the Website is expressly prohibited.
LIMITATION OF LIABILITY
The Company cannot guarantee the availability of the products ordered. However, in case of unavailability, we are committed to inform you within a reasonable period of time after placing your order.
The Company reserves for any technical or typographical errors in the characteristics of the products that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the Website due to force majeure.
In addition, the Company is liable only for fraud and gross negligence against users in case of non-execution of the order or delayed delivery of the ordered products. Furthermore, it is reserved as to the time of delivery of the goods in cases of force majeure (e.g. bad weather, strikes, etc.).
The Company does not bear any liability, positive or consequential, direct or indirect, that may arise from lack of ability to use the website as well as errors, interruptions, defects or delays in the operation of the Website or in the transmission of information through it on the Internet.
The Company is not responsible for any technical problems that may occur to users during access and use of the Website, which are related to the compatibility of their infrastructure with it or with any “viruses” or other harmful components contained in the websites.
PURCHASE OF PRODUCTS
5.1. Terms of transaction
The use of the services of the Website does not entail any additional charge beyond the current tariff regime for general internet access paid to the relevant third party providers only.
The Company reserves the right to reserve or refuse to execute orders, as long as it notifies within a reasonable period of time the reasons for the reservation or refusal.
In case of any problem, complaint, observation, etc., that arises during the use of the Website, the user must immediately inform the Company.
5.2. Description of the Product Purchase Process
To purchase products from our Website, the following steps are followed:
You select specific product codes from the product catalogue and place them in your shopping cart.
Fill in the order details, e.g. payment method, shipping address.
Inspect the overall picture of the order.
You accept the terms of use.
You give the final order order.
In case of errors in the above steps, select the “Previous Step” option to return to the previous step and make the necessary corrections.
5.3. Product description/colours
The Company makes every effort to present as accurately as possible the products it offers and their essential characteristics.
The Company has made every effort to accurately represent the actual colours of the products when they appear on the Website. Our Company is not responsible and does not guarantee the absolute accuracy of the display of the colours of the products on the user’s computer screen as this depends on the characteristics of each screen and computer.
5.4. Electronic order archiving
Your orders are filed electronically and you can, if you wish, take note of the content of your order.
The use of the website is at the sole risk of the user. We are not responsible for malicious interference by third parties. The visitors of the website undertake that they will not harm third parties by malicious use of the website and that they will not violate their personal data.
5.5. Product prices
The price of each product is indicated in the relevant catalogues next to each product. The prices include the legal VAT. The Company reserves the right to adjust prices without notice.
5.6. Payment method
You can pay for your order in any of the following ways:
α. Paypal
β. Credit/debit card, via Viva Wallet payment gateway
γ. Payment upon receipt of your order at your place / Replacement:
Payment by cash on delivery is not valid for deliveries outside Greece.
5.7. Product delivery/Shipment costs
α. Product delivery:
The delivery of the ordered products is carried out from Monday to Saturday, within 1-3 working days from the date of submission of the order to the address you have indicated when filling in your details.
The Company is not liable in cases of delay or impossibility of delivery, which is due to reasons of force majeure (extreme weather conditions, strikes, etc.), however, it must inform you in order to state whether you wish to complete the transaction under the new circumstances.
β. Shipping costs:
The shipping costs are as follows:
Shipping costs for all Greece for purchases under 50€ are 3,80€, with credit card. For cash on delivery the costs are +2€.
With purchases over 50€ there are no shipping costs.
CONSUMER RIGHTS
If you don’t like something or it doesn’t fit, you have the right to ask for a replacement product or to change the size or colour. The change of product can be made through the e-shop by always presenting the proof of purchase. In case the replacement is not possible due to unavailability of the requested product, we will contact you to offer you alternatives. For the replacement procedure, the maximum return period is up to fourteen (14) calendar days from the date of receipt, during a sales period the maximum return period is ten (10) calendar days. The return of the product is made by TAXYDEMA COURIER or by courier of your choice and the cost is borne by you.
If the product you received is defective or does not correspond to the product of your order, then the return cost is borne by the company. To return a product, please fill in and send the relevant form (return form) together with the product and the retail receipt to TAYXDEMA COURIER.
The product to be returned must be in the condition in which it was received, i.e. it must be complete, without damage, its packaging must be the one that normally accompanies the product, including all labels/cartons, necessary documents, etc. and in any case has not been used. If the above conditions are not met, the product will be returned at your expense.
To avoid your own inconvenience, we recommend that you check carefully at the time of delivery of your order the condition of the products sold and the intactness of the packaging and label, in order to detect any obvious defects.
Cancellation of Order
If you wish to cancel your order and if the product has not been shipped, you should contact the customer service department at the following telephone number
+30. 6944.107.913 or at hello@skintattoocare.com. If your order has been shipped, the company will inform the courier to return the parcel to its premises.
APPLICABLE LAW
For any dispute arising from the use of the services or for any other reason between the user and the company, Greek law is applicable and the courts of Athens are competent.
In the event that a dispute arises regarding these terms of use between a user and the Company, the former is obliged, before initiating any legal action, to contact the Company within fifteen (15) days from the occurrence of the relevant events. Failure to comply with this condition constitutes a breach of an essential contractual term concluded between the user and the company.
GDPR
This privacy policy describes the personal data collected or generated (processed) when you use the skintattoocare.com website (the “Sites”).It also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us.
WHO is responsible for the processing of your Personal Data?
skintattoocare.com is responsible for the processing of your personal data and in this privacy policy is referred to as “us”, “we” or “our”
WHAT Personal Data We Collect and WHEN
We ask you to submit certain personal data to us in order to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive news, create an account, participate in our events or competitions, or interact with or use our Website This personal data includes the following:
Contact details, including name, email, no. telephone number, postal address and billing address
Login and account information, including username, password and unique user ID
Personal information, including gender, city, date of birth and shopping history
Payment or credit card details
Images, photos and videos
Data on physical characteristics and
Personal preferences, such as your wish list, as well as marketing and cookie preferences.
We collect additional personal information from you to provide specific information within our Site.
When you interact with our Site, certain data is automatically collected from your device or web browser. More information about these practices is included in the Cookies section of this privacy policy. This data includes the following:
Device identification numbers, call status, network access, storage information and battery information
Cookies, IP addresses, referrer headers, browser and browser version identification data, as well as web beacons and tags.
TOOLS to Set What Personal Data We Collect
When you use our Site, we also provide timely notice and obtain your consent for certain practices. For example, we obtain your consent to use your location and send you notifications. We may obtain this consent through our Website or by using the usual consents available on your device.
In many cases, the platform of your web browser or mobile device provides additional tools that allow you to control when your devices collect or share certain categories of personal data. For example, your mobile device or web browser may provide tools that allow you to manage your use of cookies or site sharing. We encourage you to familiarise yourself and use the available tools on your devices.
WHY and HOW we use your personal data
We use your personal data for the following purposes:
To provide information about our Site and the Services you request
When you use our Site, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on our website or participate in an event or promotion, we will use the contact information you provide to us to contact you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
In many cases, in order to use certain information on our Site, you may need to provide skintattoocare.com with additional data or additional consent to use certain information in a certain way. For example, to share content on social media, you may need to provide login details for your social media accounts.
To communicate information about our products, services and events, and for other promotional purposes
When you provide your consent, we will send you promotional communications and news about skintattoocare.com products, services, events.
If you are an existing skintattoocare.com customer (for example, if you have placed an order with us), we may use the contact information you provide to us to send you marketing updates about our similar products or services, where permitted by applicable law (unless you have already opted out of receiving such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us, as well as information from other “skintattoocare.com” products or services , such as your use of our Site, visits or purchases you make in our stores, your participation in events and contests; to personalize our communications with you about products and services that we believe may be of interest to you.
To operate, improve and maintain our business, products and services
We use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service issues, and to administer our Site.
To protect our rights, property or safety, ours or that of others
We may also use your personal data about how you use our Site to prevent or detect fraud, abuse, misuse and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.
For general research and analysis purposes
We use data about how you use our Site, and/or our services to better understand consumer behavior and preferences. For example, we may use information about how visitors to our website use the search and product discovery function in order to better understand the best ways to organise and present product offers in our online storefronts.
Legal Basis
In order to process your personal data, we rely on certain legal bases, depending on how you operate our Site
When you purchase products from our Site, we need your personal data to fulfil the contract between us. For example, we need your payment and contact details for the delivery of your order.
We also rely on other legal bases in order to defend our reasonable rights as a business, or to comply with a legal obligation or to protect our vital interests.
NOTIFICATION of your Personal Data
Disclosure by “skintattoocare.com”
The company “skintattoocare.com.” shares your personal data with:
Third party service providers that process personal data on behalf of the company ” skintattoocare.com.” ., for example for credit card and payment processing, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of brand and product promotions, as well as management of certain services and data. When we use third-party service providers, we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
Other third parties, to the extent necessary for the following purposes: (i) compliance with a governmental request, court order or applicable law, (ii) prevent illegal uses of the Sites or violations of our Site Terms of Use and our policies, (iii) our own protection from third party claims; and (iv) assist in the prevention or investigation of fraud (e.g. counterfeiting) to other third parties where you have given your consent
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of reorganisation, transfer, dissolution or liquidation).
Notification from you
When you use certain social media elements on our Site, you can create a public profile that includes information such as your username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with “skintattoocare.com”. We encourage you to use the tools we provide to manage your social media sharing of “skintattoocare.com.” for the purpose of controlling the information you make available through “skintattoocare.com” social media elements .
PROTECTION and MANAGEMENT of your Personal Data
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.
International data transfer
The personal data we collect (or process) in the context of our Website will be stored in Greece or in countries of the European Union or the European Economic Area or in the USA. Some of the data recipients with whom “skintattoocare.com” shares your personal data may be located in countries other than the one in which your personal data was originally collected. The laws in those countries may not provide the same level of data protection as the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, including the United States, we will protect your personal data as described in this privacy policy and in accordance with applicable law.
We take steps to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not ensure an adequate level of protection. We use various measures to ensure that your personal data transferred to these countries is adequately protected in accordance with data protection rules. These include signing the EU Standard Contractual Clauses, certifying that the recipient has adopted the Corporate Binding Rules or complying with the EU-US and Swiss-US Privacy Shield. an inter-company data transfer agreement.
Retention of your personal data
We retain your personal data for as long as necessary to fulfil the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you have an account with “skintattoocare.com”. With regard to your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and trade legislation and for warranty purposes).
YOUR RIGHTS regarding your Personal Data
You have the right to ask for the following: (i) access to your personal data, (ii) an electronic copy of your personal data (portability) (iii) correct your personal data if it is incomplete or inaccurate; or (iv) erasure or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any other right, please contact us using the contact details in the “Questions and Comments” section below.
Choosing not to receive Marketing Communications
If you have an account with “skintattoocare.com” you can choose not to receive marketing communications by modifying your options in the “view or change your profile” section of our Website. You can also opt out of receiving marketing communications by changing your email and sms subscriptions by clicking the unsubscribe link or following the instructions included in the message. Alternatively, you can contact us using the contact details in the “Questions and Comments” section below.
COOKIES
“skintattoocare.comr” collects information, which may include personal data, from the web browser you use when you use our Site. We use a variety of methods, such as cookies, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID number, information about your cookies, and information about whether your device has software to access certain data, (iii) Unique device identification number and device type, (iv) domain, type and language of web browser, (v) operating system and system settings, (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our Sites, such as number of clicks, purchases, stated preferences, and (ix) access times and related URLs.
It is also possible to collect information from third parties through Sites using cookies, third party plugins and widget tools. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies to track our customers’ use of our Site and to understand their preferences (such as country and language choices). This allows us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data about traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our Sites. In general, there are three categories of cookies used on our Sites:
Operation: These cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our Site to “remember” you as you browse, during a single visit or, if you request it, from one visit to the next. They allow “Shopping Cart” and “Checkout” features to be available and help with security and compliance issues.
Performance: these cookies allow us to improve the operation of our Site by monitoring usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on websites. Rejecting these cookies may result in insufficient personalisation of offers and poor website performance.
Social media and advertising: social media cookies enable you to connect to the social media networks you use and share content from our Site on social media. Advertising (third-party) cookies collect information to help us better personalize ads according to your interests, both on our Site and others. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies may result in displaying ads that are not as relevant to you or in your inability to effectively connect to Facebook, Twitter, or other social media and/or in your inability to share content on social media.
For a complete and up-to-date summary of all third parties that have access to the web browser you use (through our own or others), we recommend that you install a plugin specifically designed for this purpose. You can also enable a notification to be sent to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the web browser settings on each web browser and device you use. Because every web browser is a little different, we recommend that you refer to the Help menu of the web browser you are using to find out the correct way to modify your cookies. If you disable cookies, you may not be able to access many of the features that make our Site more effective, and some of our services may not function properly.
CHANGES to our Privacy Policy
Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Website. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, we will seek your consent to implement those changes. We strongly recommend that you read our privacy policy and keep yourself regularly informed about our practices.
QUESTIONS and Comments
We are available for any questions, comments and concerns you may have about our privacy policy and our privacy practices.
If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact Consumer Services,
You can also send an email to hello@skintattoocare.com
If you contact us through a private complaint, it will be assessed with a view to resolving the issue in a timely and effective manner. You also have the right to complain to the competent supervisory authority in your country of residence.